Our Clients' Experience Tells it All

I wanted to pass along to you what a tremendous help Flake & Kelley Commercial was last week at Medical Towers I. As you know, our elevators have been quite a challenge the past couple of months and last week was no different.

Flake & Kelley was right on top of the elevator situation and communicated excellent with both Dr. Dinehart and myself, keeping us informed every step of the emergency repairs that were occurring and what our elevator situation would be for the next day. Needed repairs were reported to Board members and approved and work began within a few hours, which was imperative for patient care to continue in the building.

I truly appreciate the team work that occurred last week and thought I should pass that on to you.

Carey Thompson, Real Estate Manager, Baptist Health

Consistency and stability are sometimes difficult to find these days when leasing commercial real estate. Since signing our first lease at Breckenridge Village over 16 years ago Flake & Kelley has always managed the center; furthermore, we have only had two property managers in all that time. Lease renewals are fair and painless, there have been no complicated and expensive year end cost reconciliations and maintenance issues are dealt with promptly and professionally. Perhaps most importantly, Flake & Kelley and the owners of the center truly seem to understand the importance of fostering a harmonious, symbiotic relationship with their tenants.

Despite attractive offers to move our business to trendier areas that have developed downtown and further west, we elected to stay in Breckenridge Village and it has proven to be a decision that has served us well. With a great combination of easy access from all areas of the city and beyond, broad name recognition, the owner’s commitment to continual upgrades of the property, competitive lease rates and a great tenant mix, I believe that now, more than ever, Breckenridge Village is perfectly positioned to reap the rewards of the city’s continued westward growth. We look forward to another 16 years of counting our Breckenridge Village location among our most important business assets.

Jeffrey Jones, The Loony Bin Comedy Club

It’s hard to believe we’re in our third month at the Lafayette Square, and I want you to know that we love being here. We feel like we’ve been reborn professionally with the comfortable quarters, the downtown location and walking into the elegant lobby every morning. It is a well-kept secret that we want to help you share with others so they will join us. I will be glad to sing your praises in any forum you need.

Walter Nunn, Executive Director, Arkansas Council for International Visitors

I would recommend Flake & Kelley for you commercial real estate needs. Hank Kelley and his associate Brooke Miller gave our small commercial property the same attention as a multimillion dollar structure. The Flake & Kelley team worked hard to find the right buyer for our property and gave us wise council for pricing and negotiation. They were able to convert our property to sale in this tough economic market. Hank and Brooke paid attention to every detail and answered our concerns throughout the process. Flake & Kelley showed our small partnership an exceptional commitment to customer service. They were there for us through listing, negotiation, offer and acceptance, closing and details after the sale. I will choose them again for my commercial real estate needs.

MJ Orellano, Member, SGCMJG, LLC

Being a small business owner is truly about partnerships — partnerships with our associates, our clients and our commercial leasing company. Flake & Kelley has been an outstanding leasing partner with my business for over thirty years.

Barbara Graves, President, Barbara Graves Intimate Fashions