Category: Team Recognition

Abby Turner Promoted to Assistant Property Manager

Capitol Center Executive Suites

Last May, Abby Turner interviewed with Kelley Commercial Partners for the position of tenant relations manager, and it didn’t take long for us to figure out that Abby would be a great addition to our team and a perfect fit for the job. Immediately following her graduation from Ouachita Baptist University, the Arkadelphia-native packed up and moved to the big city to start her new job in Arkansas’s tallest building. She would assist tenants of the three floors in Simmons Tower dedicated to executive suites: Level Two Executive Suites, 15th Floor Executive Suites, and the new Capital Center 12th Floor Executive Suites.

When Abby started, we had nearly completed the conversion of 19,100 square feet of office space on the 12th floor to 50 executive suites. One month later, with Abby’s help, we began leasing the Capitol Center 12th Floor Executive Suites, which is now 80 percent occupied.

As the tenant relations manager, Abby welcomed new tenants to executive suites on floors 2, 12, and 15 and made sure they had everything they needed to get right to work, but she didn’t stop there. Abby also helped coordinate the annual Christmas Tree Lighting celebration and established the very popular “Food Truck Tuesday,” which takes place every other Tuesday. She even brought in a trainer and a yoga instructor to teach classes in the gym on the second floor. And on top of all of that, she still finds time to manage Simmons Tower’s social media accounts. (Follow them on Facebook and Instagram.)

In less than a year, Abby was promoted to assistant property manager, and she has just earned her real estate license. She looks forward to planning more events for the Tower and reestablishing a sense of community for the building. She says meeting new tenants is her favorite part of the job, plus she says she really likes her KCP teammates. Really.

Abby, we are so pleased to have you on our team and congratulate you on your achievements so far. We really like having you on our team. Really.

 

Kelley Commercial Partners Adds New Shareholder Partner

Kaley Tucker, Property Manager, Partner

Kelley Commercial Partners is pleased to announce the appointment of our newest shareholder partner, Kaley Tucker. She will be joining existing partners Hank Kelley, Daryl Peeples, Maggie Hogan, Nick Kelley, Brooke Miller, Jessi Miller, Kevin Pledger, Gary Smith, Eric Varner, and Cheryl White.

“I knew Kaley was coming to the firm with a solid education and strong work ethic, but she has exceeded every expectation. Her professionalism makes her a joy to work with for team members, clients, and customers. I am excited to see what the future holds for Kaley at Kelley Commercial Partners and honored to be her partner,” said Daryl Peeples, president.

Tucker began her career at the firm nearly 7 years ago, just weeks after graduating from Ouachita Baptist University. She started as an assistant property manager and was promoted to a manager role in 2019. Tucker manages some of Little Rock’s largest Class A properties, including Simmons Tower, and several high-rise Property Owner’s Associations. She coordinates overall management, leasing activities, construction management, and financial oversight for more than 1.3 million square feet of property across central Arkansas.

“I had never considered a career in real estate and was certain I was headed down the CPA path after graduation, but I have grown to love what I do and the people I get to work with every day,” said Tucker.

In October 2021, Tucker completed her RPA® (Real Property Administrator) designation through BOMI. Only property managers with a minimum of three years of experience are eligible for the program. Tucker completed the coursework in less than two years and says she gained a more in-depth knowledge of every aspect of managing a commercial property successfully.

Tucker attributes her success in the company to the close-knit team. “I truly could not do what I do each day without my associates, Alex [Graham] and Abby [Turner], and the mentorship I have in Eric [Varner], Maggie [Hogan], Hank [Kelley] and Daryl [Peeples] as well as the support from my husband, Curt. Any property manager will tell you that not every day is sunshine and rainbows. There are some really hard days, but those are the days that I learn the most,” said Tucker.

Tucker is a member of BOMA GLR and is involved in her church, Immanuel Baptist Church. She and her husband have a feisty little red-headed toddler named Tessa.

Predictions about commercial real estate in Little Rock circa 2050

In this month’s issue of the Arkansas Times, Hank Kelley shared his thoughts about what the commercial real estate industry will look like in 2050. 

Hank Kelley, CEO

Hank Kelley, CEO

Connectivity

There is demand now — and will be in the future — for unique living and workspaces in multiple-story buildings so your space can be close to other residents and professionals, and to other recreational and educational uses. The way we “go to work” now will change over the next 30 years, and the need to have the same level of hard-wall separate office areas within a building will change. More emphasis will be placed on a building’s connectivity for virtual connections than exists today. Even today, mobile professionals regularly chart their destinations based on the connection to credible Wi-Fi. In 30 years, the need for high-quality connections will be a constant and core requirement.

The exterior of buildings will hopefully be a source of energy generation through advances in solar panel technology, but not at the expense of views within the spaces. More filtering will improve indoor air quality. Rooftop decks and balconies with sunscreen canopies will be the norm as people continue to want to be outdoors but become even more concerned about sun exposure.

Mixed-Use

I believe we will continue to see an evolution of larger office buildings to include a mixture in their uses. The cost of converting their use, though, will have to be feasible before developers will invest in the remodeling needed for conversion. The conversion of office buildings to residential and or hospitality (hotel) requires extensive plumbing and mechanical alterations, and those changes will only happen when adequate demand for those uses justifies the conversion cost. In the short run, we will see workspaces within the buildings compressed to more flexible work environments and, in some cases, with even more open floor spaces for cubicle and tabletop workspaces. Landlords will become more flexible on tenant expansion and contraction needs to retain their tenants and use the surplus space they have to attract growing businesses.

The office buildings and existing residential condo buildings in Little Rock’s Central Business District represent the highest density of population per mile in our city and region, and companies will continue to be attracted by the excellent accessibility to both I-30 and I-40. People who live in midrise and high-rise buildings in the Central Business District enjoy walkable amenities now — the Central Arkansas Library, the Robinson Center, the Arkansas Museum of Fine Arts — and we believe the demand for walkable amenities will grow over time.

“’Hoteling’ of office space and rotation of in-office and out-of-office workdays will become more of a norm.”

As regards trends toward remote working, we don’t believe the majority of companies will choose a completely remote workforce because of the challenges in maintaining the culture needed to compete. “Hoteling” of office space and rotation of in-office and out-of-office workdays will become more of a norm. We continue to believe there is value in the separation of workspace and living space. The networking component of “going to work” is now and will continue to be a valuable need for workers and companies.

Energy Efficiency

We will see great advances in products and technology to conserve and generate energy, water and land at both the individual user level, but also at the utility provider level. We are hopeful those advances will reduce operating costs and help preserve our natural resources. The office building industry has been active in conservation efforts through the LEED certification process. Maintaining buildings to operate at peak efficiency will become a requirement to own and operate a building, and utility providers will charge non-compliant building owners penalties for excessive consumption.

We expect that fewer people will own their own cars, meaning we will see less of a need for parking spaces.

Finally, inflation will increase interest rates on the debt and the cost of services to maintain existing buildings. Some building owners are not prepared for their debt and operating expenses to increase, as they have been trying to maintain current rent levels with tenants. This means less income is available to pay debt and reinvest in building upgrades needed to maintain an efficient and attractive building. The squeeze of increasing costs will challenge some building owners and cause a change in ownership if those owners don’t have adequate reserves. Tenants will seek out buildings with owners who have the financial resources and desire to reinvest in their properties.

Hank Kelley is CEO and Executive Broker at Kelley Commercial Partners, and has been working in brokerage and property management in Little Rock for 36 years.

Maggie Hogan: Nominee for Arkansas Business CFO of the Year 2021

Maggie Hogan, CFO

At a luncheon to be held on November 3 at the DoubleTree Hotel, Arkansas Business will honor chief financial officers from small private companies, large private companies, nonprofit organizations, public sector organizations, education, banking, and hospitals.

For the past 13 years, Arkansas Business has recognized the men and women navigating these challenging and often behind-the-scenes positions. Kelley Commercial Partners’ Chief Financial Officer, Maggie Hogan, is among the finalists for CFO of the Year in the small private company category. Other finalists in this category include Scott Dendler of Assembled Products Corp. of Rogers, Stuart McLendon of Dyne Hospitality Group of Little Rock, and Scott Rosenberg of Travel Nurse Across America of North Little Rock. Lifetime achievement awards will be presented to Vickie Judy of America’s Car-Mart, Inc. of Rogers and Johnny McCaleb of Simmons First of Pine Bluff.

We salute all the CFOs being honored as well as those yet to be recognized for the essential work and support they provide to their companies. We are especially proud of Maggie Hogan for her leadership and dedication to our firm.

Kelley Team Members Accepted into LGLR Classes XXVI and XXXVII

Yesterday at an event in the River Market Pavilion sponsored by Central Arkansas Water, the Little Rock Chamber formally announced the members accepted into the 2021-2022 Leadership Greater Little Rock Classes XXXVI and XXXVII. Kelley Commercial Partners is proud to have one associate in each class. Eric Varner joins Class XXXVI and Brandon Sheard will be a member of Class XXXVII. Although members of Class XXXVI were accepted in 2020, the program was postponed due to the pandemic.

Eric Varner, Property Manager and Partner

Eric Varner, Class XXXVI

Partner and property manager, Eric Varner, joined Kelley Commercial in 2013 and manages premier medical buildings, office buildings, and retail centers representing major health care providers, national banking institutions, international investment firms, local physicians, and several individual investors. He coordinates overall management, leasing activities, construction management, and financial oversight for his portfolio which consists of more than 2.4 million square feet.

Brandon Sheard has been an agent with the firm since 2019. Having worked in a variety of roles and industries, Brandon has acquired a diverse but complementary set of skills and experiences that enable him to bring perspective and innovation to clients. In a relatively short period of time, he has successfully completed transactions in both sales and leasing, representing owners, users, and investors. Brandon welcomes challenges and dedicates himself to exceeding clients’ needs and expectations.

Established in 1985, Leadership Greater Little Rock seeks to develop the skills of community leaders by training and informing participants of public policy opportunities and challenges. The nine-month program covers topics including government and politics, education, social services, and economic development. Participants meet each month at a different Central Arkansas venue to explore topics through tours, lectures, presentations, dialogue, and interaction.

Brandon Sheard, Agent

Brandon Sheard, Class XXXVII

Varner and Sheard will make a total of ten Kelley Commercial associates who have been accepted into the chamber’s program. Former alumni include Jim Dailey (Class I), Hank Kelley (Class V), Daryl Peeples (Class VI), Drew Laning (Class XXXIII), Jessica Kokinos (Class XXXIII), Cynthia Lu (Class XXXIV), and Nicholas Kelley (Class XXXV).

Kelley Commercial Partners extends its congratulations to all members of the Leadership Greater Little Rock Class XXXVI and Class XXXVII.